Benefits Ambassador Training Series: Benefits Administration Manual (BAM) Basics & Navigation
Both training sessions for BAM Basics and Navigation have now concluded. If you were unable to attend or would like to revisit the material, you can access the slide deck here.
This training covered how to:
- Navigate the updated Benefits Administration Manual (BAM)
- Understand the goals of the BAM standardization effort
- Become familiar with the structure of state benefits resources
Stay Updated: Visit this page regularly for information on future training sessions, resources, and additional details.
About the Benefits Ambassador Training Series
To support your important work, CalHR is launching the Benefits Ambassador Training Series in 2026. This quarterly virtual training offers practical, easy-to-understand sessions designed to boost your knowledge and confidence with employee benefits. Whether you’re new to benefits or want to deepen your expertise, these sessions will help you navigate benefit programs, answer employee questions and stay current on updates.
Who Are Benefits Ambassadors?
Benefits Ambassadors represent diverse roles across the state’s workforce. They include HR professionals, departmental coordinators and others dedicated to supporting employees’ health, financial security and overall wellbeing. As a Benefits Ambassador, you play an important role in helping colleagues make informed decisions about their benefits. You are a resource, educator and connector, who helps employees access “Benefits for a Life Well Lived.”
What You Can Expect in the Training Series:
- How to easily navigate the updated BAM
- Key benefits programs and lifecycle events explained
- Tips for supporting employees’ benefits needs
- Periodic refreshers on topics like Open Enrollment
