Find contact information for your benefits all in one place. Use the directory below to connect with the appropriate plan for questions about claims, coverage, providers or customer service. Note: Benefits and health plans may not be available to all employees or locations. For eligibility questions, contact your departmental personnel office.
| Carrier Customer Service Directory | |
|---|---|
| Health Plans Health plans are administered by CalPERS | CalPERS Customer Service: (888) 225-7377 |
| Anthem Blue Cross | (855) 839-4524 |
| Anthem Blue Cross Medicare Preferred | (855) 251-8825 |
| Blue Shield of CA | (800) 334-5847 |
| Blue Shield of CA Medicare | (888) 802-4599 |
| CAHP | (866) 518-1767 |
| CCPOA Basic | (800) 257-6213 |
| CCPOA Medicare | (800) 776-4466 |
| Health Net Salud y Más | (888) 926-4921 |
| Kaiser Permanente | (800) 305-1220 |
| Kaiser Senior Advantage | (855) 717-9598 |
| PORAC | (800) 655-6397 |
| PERS Gold Basic | (855) 633-4436 |
| PERS Gold Medicare | (800) 405-2127 |
| PERS Platinum Basic | (855) 633-4436 |
| PERS Platinum Medicare | (800) 405-2127 |
| Sharp Health Plan | (855) 995-5004 |
| Sharp Direct Medicare | (833) 346-4322 |
| Sutter Health Plan HMO | TBA |
| UnitedHealthcare Medicare | (888) 867-5581 |
| Western Health Advantage | (888) 942-7377 |
| Dental Plans | |
| Delta Dental PPO | (800) 225-3368 |
| DeltaCare USA DHMO | (800) 225-3368 |
| MetLife PPO | (866) 837-2364 |
| MetLife DHMO | (866) 837-2364 |
| Vision Plan | |
| Vision Service Plan (VSP) | (800) 400-4569 |
| Wellbeing Plans | |
| EAP (Whole You, by Spring Health) | eap.calhr.ca.gov |
| Wellness (Live Well, by Grokker) | wellness.calhr.ca.gov |
| Voluntary Plans | |
| Life Insurance (MetLife) | (800) 252-8524 |
| Long-Term Disability (The Standard) | (888) 641-7193 |
| Group Legal Services (ARAG) | (866) 762-0972 |
| FlexElect Reimbursement Accounts | (800) 659-3035 |
| Pre-Tax Parking Reimbursement | (800) 659-3035 |
| Pet Insurance (MetLife) | (866) 837-2364 |
| Retirement Plans | |
| Savings Plus | (855) 616-4776 |
| Retirement (CalPERS) | (888) 225-7377 |